At PROMOTO, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect various types of information from you, including:

• Personal Information: This includes details such as your name, email address, phone number, postal address, and any other information you provide when you contact us or use our services.
• Payment Information: For transactions, we may collect payment details, such as credit card numbers, billing addresses, and related financial information. This data is processed securely and used solely for the purpose of completing your transaction.
• Event Details: When you engage our services, we may collect specific details about your event, including preferences, guest lists, and logistical requirements.
• Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our services and enhance user experience.

How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To provide, manage, and customize the event management and marketing services you request.
• Communication: To contact you regarding your event, respond to inquiries, and provide updates or important information.
• Payment Processing: To securely process payments for our services and manage financial transactions.
• Marketing: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services. You can opt out of marketing communications at any time.
• Improvement and Analysis: To analyze user behavior, monitor website performance, and improve our services and offerings.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party vendors who assist us in delivering our services, such as payment processors, IT support, and marketing agencies. These parties are contractually obligated to protect your information and use it only for the purposes outlined in this policy.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you and obtain a copy.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and understand user behavior.

• Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to improve website functionality and gather analytics data.
• Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by PROMOTO. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

PROMOTO reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.